SYSTECH Technocraft Services Pvt. Ltd. is a common man’s creation, a dream of a person just like anyone of us. It is home to coding enthusiasts, marketers, troubleshooters, lawyers, number crunchers, product makers, talent identifiers and people that enjoy simplifying other people’s life – not only through our products, but the small things we do every day at work!
Join Us
Join our family
Live your best life here
We want people to thrive at Systech; we believe you do your best work when you feel your best. We want everyone to have a work-life balance (that’s why we keep sane working hours), take time-off & travel, get time for family, friends and of course, yourself, and also have the opportunity for learning and personal development. Of course, we offer flexible working hours, referral bonuses, hot chocolate on the house, birthday bonuses… here are some of the benefits we’re proud to make available to our team.
Lets grow together
Health Coverage Plans
Health and safety of our people and their families is most important for us. We have health coverage for you and your family that keeps you covered and stress-free. You learn. We pay!
Generous Parental Leaves
Health and safety of our people and their families is most important for us. We have health coverage for you and your family that keeps you covered and stress-free. You learn. We pay!
Continuous Learning & Development
We love learning! Pursue personal and professional development opportunity of your choice, and we are here to support you. Like we always say, anything for knowledge! You learn. We pay!
Knowledge Empowerment
‘Knowledge’ is our principle enabler! Our product ideas revolve around the concepts of ‘knowledge empowerment’ and ‘awareness’. We are ever eager to learn and share what we know with co-workers and customers alike. We constantly encourage our teams to enrich knowledge and pursue informed awareness in their personal and professional lives.
Spot Bonuses
If there is any good time to be rewarded for great work is at that moment! We have some generous cash rewards for showing excellency at work. And the best part you get it then and there!!!
Paid Time for Your Holiday
Recharge your batteries! We provide plenty of paid holidays for you to visit your next dream destination and get a break from your desk.
The way we work
Explore the endless opportunities in life…
We believe all the teams have potential to do amazing things in the world. We invest in people so they can live their best lives at work and at home.
We have a vibrant work space located in Mumbai. We practice an open-door policy at work, our entire team sits together, communicates and collaborates openly. Our sincerity, sense of belongingness, hard work and client love means the world to us!
We wish to develop a community where in addition to honing the skills and bringing out the best in the Systech professionally, SYSTECH Technocraft Services Pvt. Ltd. ensures that the environment constantly remains charged with discussions that are conducive to their growth and all-round development.
Current Openings
Easiest way to get your position
Business Development
Candidate shall play a key role in Sales Associate Team for SYSTECH Technocraft Services Pvt. Ltd.. and shall be an integral link between the prospects and Management, to device business and pricing strategy, sales pitch, avenues to enter new markets, etc.
WHAT YOU WILL DO
- Follow up the assigned leads and arrange timely meetings with the prospective B2B clients
- Generate leads for new business opportunities from existing & new clients basis field experience
- Research the dynamics of prospective client institutions alongside creation of project strategies
- Gain in-depth functional knowledge of assigned products so as to demonstrate features and functionalities of the assigned products to potential leads
- Prepare and submit quotes to the prospective leads
- Undertake active and timely follow-up for early closing of deal
- Handle negotiations and finalize business deals
- Drive forward company’s business growth objectives by surpassing assigned Business Targets and achieving Business Targets of assigned team (in cases of leadership responsibilities only)
- Identify, develop, and secure new business opportunities and alliances in areas related to Core Business Development
- Assist / Supervise team members in product presentations when needed
- Assist / Supervise team members in project planning and strategy execution
- Track market intelligence particularly relating to new opportunities and competition, related to company’s products
- Assist the Manager in devising product pricing strategies for clients across verticals
- Provide insights to the Marketing Team for greater product visibility basis field experience
- Assist in project supervision, conduct periodic reviews of the team and report the progress to the Manager / Department Head
WHAT YOU SHOULD HAVE
- Graduates / Professional Degree-holders / Post Graduates desirous of a career in Business Development of IT Software Solutions / Services
- Minimum 2+ years of experience in Business Development OR Sales of IT Software Solution / Services
- You shall have an added advantage if you have prior experience of engaging with Mid and High-profile clients of BFSI sector for IT Software Solutions / Services and understand facets of Banking / Financial sectors.
Send the resume / CV for the above Job openings to HR@systech.co.in or call on +91-8850735154.
Apply nowApplication Support
Reporting to the Customer Support Manager (Application Support), you will play a key role in the area of Customer Service and Customer Satisfaction for SYSTECH Technocraft Services Pvt. Ltd..
WHAT YOU WILL DO
- Monitor and assist ASEs from the Client Delivery or Client Monitoring Team in end-to-end internal and external implementation support for SYSTECH Technocraft Services Pvt. Ltd. suite of software solutions, including pre-deployment preparation, deployment, UAT, security-clearance, integration/data migration, user and rights management, final deployment, and/or post deployment monitoring
- Impart UAT & Product Training to clients
- Ensure trouble-free Warranty & AMC support to SYSTECH clientele
- Monitor implementation projects handled by ASEs, including internal implementations
- Monitor and conduct health-checks on software solutions deployed at client locations
- Undertake Proof of Concept (POC) at client locations in coordination with Business Team
- Ensure accurate tracking and prompt closure of incidents reported by the clients
- Conduct Root Cause Analysis (RCA) on incidents reported by the clients and provide timely resolution
- Lead ASEs to ensure smooth and steady Client Relationship Management (leadership role only after 1 year in service at SYSTECH)
- Lead the testing, release and maintenance of pre-deployment software releases and create test-cases for ASEs’ testing
- Assist in organized deployment of patches, security fixes, and periodic product upgrades
- Any other roles and responsibilities as may be suggested by Department Head
WHAT YOU SHOULD HAVE
- B.Sc. / B. Sc. (IT) / B.E. / B. Tech. / MCA or other Technical Graduates
- Minimum 3+ years of experience in Software deployment / troubleshooting
- In-depth knowledge of various OS, SQL / Oracle databases, and hardware is a pre-requisite
- Proficiency in deploying web-based applications
- Sound skills of software troubleshooting and diagnosis
- Excellent analytical and on-the-spot thinking ability
- Basic computer skills, including email writing, is a must
- Sound communication, inter-personal & documentation skills
- Readiness to travel across the country for client-side implementation at least 2 – 3 times each month
- Willingness to acquire in-depth functional knowledge of Systech software products
- Prior experience of at least 2 years in a leadership / supervisory role will be good to have
Reporting to the Customer Support Manager (Application Support), you will play a key role in Customer Service for SYSTECH Technocraft Services Pvt. Ltd.. Your primary responsibility will be to handle client queries/issues via emails, calls or personal visits, handle client delivery and troubleshooting.
WHAT YOU WILL DO
- Be an active part of the Client Delivery or Client Monitoring Team and provide end-to-end internal and external implementation support for SYSTECH Technocraft Services Pvt. Ltd. suite of software solutions, including pre-deployment preparation, deployment, UAT, security-clearance, integration/data migration, user and rights management, final deployment, and/or post deployment monitoring
- Impart UAT & Product Training to clients
- Ensure trouble-free Warranty & AMC support to Systech clientele
- Handle software installations for internal products
- Conduct periodic health-checks on software solutions deployed at client locations
- Undertake Proof of Concept (POC) at client locations in coordination with Business Team
- Document and track incidents reported by the clients
- Conduct Root Cause Analysis (RCA) on incidents reported by the clients and provide timely resolution
- Ensure smooth and consistent Client Relationship Management
- Assist in testing, release and maintenance of pre-deployment software releases
- Assist in organized deployment of patches, security fixes, and periodic product upgrades
WHAT YOU SHOULD HAVE
- B.Sc. / B. Sc. (IT) / B.E. / B. Tech. / MCA or other Technical Graduates
- No prior experience is mandatory
- In-depth knowledge of various OS, SQL / Oracle database(s), and hardware is a pre-requisite
- Proficiency in deploying web-based applications
- Sound skills of software troubleshooting and diagnosis
- Excellent analytical and on-the-spot thinking ability
- Basic computer skills, including email writing, is a must
- Sound communication, inter-personal & documentation skills
- Readiness to travel across the country for client-side implementation at least 2 – 3 times each month
- Willingness to acquire in-depth functional knowledge of Systech software product
